Enhancing Accountability on a Team

By Susan Cullen on Tue, Sep 26, 2017 @ 01:44 PM

Accountability at work means being held accountable for your actions, not pointing the finger at others when something goes wrong.  If something needs to be done, whether it is your responsibility or not, it's important to not wait for direction to take action.  Take the initiative and as Nike says "Just Do It!" Leaders need specific Interpersonal Leadership Skills to help create a culture that encourages and engaged accountable workforce.

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Stress in the Workplace - How to Cope

By Susan Cullen on Fri, Nov 22, 2013 @ 11:25 AM

A lot is going on in the world today.  Not only is the world moving faster for everyone, but the need for stress management is almost universal.  People have more on their plates than ever before, many people are worried about job security right now and those left in their jobs have a lot of demands placed on them - but there are things you can do to handle your stress better.

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Innovation in the Workplace

By Susan Cullen on Tue, Sep 10, 2013 @ 04:27 PM

The definition of innovation is the introduction of something new: a new idea, method or product.  Leaders or managers cannot force people to be innovative.  They need to create a culture where team members are encouraged to be more innovative.   It's important that new ideas and methods are accepted and not frowned upon.   This encourages employees to explore new methods or procedures and helps to build an innovative culture.

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Overcoming Communication Obstacles in the Workplace

By Susan Cullen on Tue, Jun 18, 2013 @ 11:08 AM

Research shows that we filter out or change the intended message of what we hear in 70% of our communication.  That's a lot of the time! If we filter out or change it that often it is REALLY important that we learn how to send and receive messages to make sure we are being heard and are hearing others!

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Workplace Communication - Positive Communication Quotes

By Susan Cullen on Tue, Nov 20, 2012 @ 08:50 AM

Communication is the basis of all relationships. Whether personal or professional, you just can't do without effective communication.  In order to build a good relationship with your clients, employees or peers you must use effective communication. Below please find some quotes about personal communication that I thought you might find interesting:

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