3 Skills Managers Need Now

By Susan Cullen on Mon, May 09, 2011 @ 05:20 AM

Let's face it:  The business climate looks very different today than it did even a few years ago.  Organizations are looking for every way possible to give them a competitive edge in today's tough economy.  The significant role a manager plays to engage their staff and increase team performance has never been more critical.  Research has consistently shown that the relationship each employee has with their immediate manager or supervisor is the most important ingredient for helping them feel loyal to the organization and determined to give their best every day.

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6 Reasons Your Employees Can't be Engaged

By Susan Cullen on Tue, Apr 05, 2011 @ 04:51 PM

It has never been more important to build an engaged workforce who is passionate about helping your organization succeed in today's changing and challenging business climate.  But there may be hidden symptoms of disengagement that can cause employees to "turnoff", just when you need them the most.  The individual's immediate supervisor or manager is usually in the best position to create some of these unfortunate circumstances.  Luckily, they are also in the best position to turn it around.  Jim Haudan, in his book entitled "The Art of Engagement", lists 6 issues that employees state are preventing them from truly engaging and committing to their organizations, as follows:

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