3 Key Interpersonal Skills You Need at Work Today - Recorded Webinar

By Susan Cullen on Mon, Oct 16, 2017 @ 03:40 PM

This recorded webinar discusses the 3 most important interpersonal skills you need at work today.  Here's what you are going to learn in this ground-breaking training:

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Communication Skills Quotes

By Susan Cullen on Wed, Jan 30, 2013 @ 09:51 AM

Communication is the basis of all relationships. Whether personal or professional, you just can't do without effective communication.  In order to build a good relationship with your clients, employees or peers you must use effective communication. Below please find some quotes about personal communication that I thought you might find interesting:

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3 Key Interpersonal Skills You Need at Work Today - Webinar

By Susan Cullen on Thu, Sep 20, 2012 @ 08:45 AM

  • Do you want to enjoy your job more because your interpersonal relationships at work are better?
     
  • Do you want to understand what makes different people tick?
     
  • Do you want to be able to ask for what you want in a way that's not confrontational but gives you what you need?

Join us as we address the three interpersonal skills that are critical for being effective at work today. This FREE live virtual webinar will provide you with tips you can immediately use to:

  • Empower joint problem solving
  • Encourage better connections with others
  • Engage people to want to help you
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Customer Loyalty is a Relationship Business

By Susan Cullen on Fri, Apr 09, 2010 @ 10:55 AM

When it comes to maintaining loyal customers, one simple fact never changes: It's all about the relationship you have with them. They already know all about your company's products and services - and they've already become your customer.  But in today's day and age, competition for that same customer is increasing.  You've got to find a way to keep them for life.  Once that relationship is developed, you want to keep it strong.  Identify what your client needs and go the extra mile to provide it.  One way to do that is to recognize their behavioral style.

About Behavioral Styles
You've probably seen from your own experience how one sales and service approach worked great with one person, yet you got a very different reaction from someone else.  Behavioral styles impact:

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Customer Loyalty is a DiSC Relationship Business

By Susan Cullen on Mon, Feb 22, 2010 @ 09:04 AM

When it comes to maintaining loyal customers, one simple fact never changes: It's all about the relationship you have with them. They already know all about your company's products and services - and they've already become your customer.  But in today's day and age, competition for that same customer is increasing.  You've got to find a way to keep them for life.  Once that relationship is developed, you want to keep it strong.  Identify what your client needs and go the extra mile to provide it.  One way to do that is to recognize their behavioral style.

About Behavioral Styles
You've probably seen from your own experience how one sales and service approach worked great with one person, yet you got a very different reaction from someone else.  Behavioral styles impact:

Continue Reading

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