Quotes About Stress

By Susan Cullen on Wed, Dec 04, 2013 @ 03:04 PM

This busy holiday season can bring good times with family and friends.  It can also be a stressful time, filled with too much to do at home and at work.  Below please find some helpful quotes about stress that serve as a good reminder whenever you feel you have too much on your plate.

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Online Interpersonal Skills Class

By Susan Cullen on Fri, Jan 18, 2013 @ 12:31 PM

Do you find yourself in any of these situations:

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Time Management - Live Virtual Class

By Susan Cullen on Thu, Dec 20, 2012 @ 08:55 AM

Do you relate to any of these challenges?

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Customer Loyalty is a DiSC Relationship Business

By Susan Cullen on Mon, Feb 22, 2010 @ 09:04 AM

When it comes to maintaining loyal customers, one simple fact never changes: It's all about the relationship you have with them. They already know all about your company's products and services - and they've already become your customer.  But in today's day and age, competition for that same customer is increasing.  You've got to find a way to keep them for life.  Once that relationship is developed, you want to keep it strong.  Identify what your client needs and go the extra mile to provide it.  One way to do that is to recognize their behavioral style.

About Behavioral Styles
You've probably seen from your own experience how one sales and service approach worked great with one person, yet you got a very different reaction from someone else.  Behavioral styles impact:

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