Lots of articles have been written on the subject of credibility in business leadership. You may have read how body language and tone of voice can affect your colleagues’ perceptions of you. Chances are you’ve seen some firsthand examples of managers losing credibility after being dishonest, inappropriate, or lax. The fact is, credibility takes months to build and only a moment to destroy. Each day presents a new opportunity to garner trust and confidence from your teams.
Even if you are not a professional "sales person", you are always selling your ideas and suggestions to team members and other colleagues. What many people may not realize, however, is that other people are silently asking themselves 3 questions about you. This is especially true if they don't know you very well.