Why Leadership Training is Critical

By Susan Cullen on Fri, Oct 10, 2014 @ 12:10 PM

Many people believe that only top level executives benefit from leadership training, but in reality, anyone who is going to lead a group or supervise another person can profit from training. Leadership training can help bring out the best in team members, particularly when leadership roles need to change within the team as the project progresses.

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How Leadership Training Provides a Competitive Edge

By Susan Cullen on Thu, Sep 25, 2014 @ 11:48 AM

Competitive advantage occurs when an organization acquires or develops an attribute or combination of attributes that allows it to outperform its competitors. - Wikipedia

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Guide to Interpersonal Communication Skills at Work

By Susan Cullen on Wed, Nov 13, 2013 @ 10:02 AM

We are not all the same and we don’t all approach things the same way. When you learn about behavioral styles, the end result is that you can better lead people and realize what motivates them as unique individuals.

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Building Trust as a Manager

By Susan Cullen on Wed, Aug 14, 2013 @ 09:08 AM

The most effective leaders know the impact of trust in the workplace.  It can impact the quality of relationships, conversations, work projects and productivity. If you want to build trust in your team, the most important factor is to communicate clearly. Below is a list of tips on how to improve the trust in your team:

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5 Steps for Communicating During Organizational Change

By Kathie Dorus on Wed, Jul 17, 2013 @ 08:42 AM

Change in the workplace will be constant. It is best to communicate change in the workplace as early as possible. Change tends to create confusion and stress among employees, which in turn affects their performance and productivity.  If you communicate early what changes are to occur it helps with the resistance some will have to the change.  This will also give employees the time they need to prepare themselves for the changes. Communication is vitally important when change of any sort occurs. As tensions can rise, communication can often break down just when it is needed the most. Some suggestions for communicating during times of change include:

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Overcoming Communication Obstacles in the Workplace

By Susan Cullen on Tue, Jun 18, 2013 @ 11:08 AM

Research shows that we filter out or change the intended message of what we hear in 70% of our communication.  That's a lot of the time! If we filter out or change it that often it is REALLY important that we learn how to send and receive messages to make sure we are being heard and are hearing others!

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What are Interpersonal Skills?

By Susan Cullen on Tue, May 21, 2013 @ 08:20 AM

Real interpersonal skills are about connection. This includes actions like smiling, a handshake, an outgoing personality in addition to a good mindset. Working in a team is important in today's workplace and communication skills are essential. The Center for Public Resources did a national survey and discovered 90% of the time individuals are terminated for poor attitudes, inappropriate behavior and poor interpersonal skills rather than deficient job skills (McNamara, 2003).

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Improve Communication with Better Listening Skills

By Susan Cullen on Mon, Mar 18, 2013 @ 07:54 AM

We have always known that success depends on people communicating effectively.  Good communication isn't only about speaking well but also about listening well.  Only by listening effectively can you respond appropriately in any situation.

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Communication Skills Quotes

By Susan Cullen on Wed, Jan 30, 2013 @ 09:51 AM

Communication is the basis of all relationships. Whether personal or professional, you just can't do without effective communication.  In order to build a good relationship with your clients, employees or peers you must use effective communication. Below please find some quotes about personal communication that I thought you might find interesting:

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Workplace Communication - Positive Communication Quotes

By Susan Cullen on Tue, Nov 20, 2012 @ 08:50 AM

Communication is the basis of all relationships. Whether personal or professional, you just can't do without effective communication.  In order to build a good relationship with your clients, employees or peers you must use effective communication. Below please find some quotes about personal communication that I thought you might find interesting:

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