Leadership Training - 5 Functional Skills Effective Managers Need to Lead Their People

By Susan Cullen on Thu, Oct 12, 2017 @ 10:51 AM

What are the primary functional skills needed for managers and supervisors to lead their people effectively?  Our experience, after working with thousands of managers and supervisors, has shown that there are a core group of skills most managers need if they are going to excel in their role.  These all involve key functions managers must demonstrate regularly, while bringing out the best in their people. 

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Understanding DiSC Personality Styles

By Susan Cullen on Fri, Mar 04, 2016 @ 09:40 AM

The term "DiSC" refers to the first letter of each of the 4 personality styles as follows: 

  • Dominance (D)
  • Influence (I)
  • Steadiness (S) and
  • Conscientiousness (C)

Please find listed below the priorities, motivations, fears and limitations of each style. 

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Guide to Interpersonal Communication Skills at Work

By Susan Cullen on Wed, Nov 13, 2013 @ 10:02 AM

We are not all the same and we don’t all approach things the same way. When you learn about behavioral styles, the end result is that you can better lead people and realize what motivates them as unique individuals.

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Understanding the Four Behavioral Styles

By Susan Cullen on Mon, Mar 04, 2013 @ 09:54 AM

Below you will learn more about the four behavioral styles: Dominance, Influencing, Steadiness and Conscientiousness. Learn the goals and fears of each style, what they tend to overuse and how each style can be more effective.

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Understanding Behavioral Styles - Conscientiousness Style

By Susan Cullen on Wed, Jun 20, 2012 @ 09:30 AM

The "C" or "Conscientiousness" style is the fourth and last style in the DiSC behavioral style model.  The Conscientiousness Style focuses on the "Right" or "Correct" way.  They want others to minimize socializing, give details and value accuracy.  They tend to be slower paced and task-oriented.  They are concerned about doing the job right and will pay a lot of attention to make sure it is.  Here are the characteristics of this style:

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Understanding Behavioral Styles - Steadiness Style

By Susan Cullen on Mon, Jun 18, 2012 @ 02:01 PM

The "S" or "Steadiness" style is the third style in the DiSC behavioral style model.  People with a Steadiness Style focus on cooperating with others.  They want others to be relaxed, agreeable, cooperative and appreciative.  They are people-oriented but at a slower pace.  They don't like to make quick decisions, but value consistency instead.  They are patient and loyal and also very good at listening to people and calming others when they get upset.  Here are the characteristics of this style:

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Understanding Behavioral Styles - Influencing Style

By Kathie Dorus on Thu, Jun 14, 2012 @ 10:57 AM

The "I" or Influencing Style is the second style in the DiSC model for understanding behavioral styles.  The Influencing Style focuses their energies on others.  They want others to be friendly and to recognize their contributions.  These are the "people people."  Popularity is important to them.  They get their job done by making allies with other people.  Here are the charactersitcs of this style:

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Understanding Behavioral Styles - Dominance Style

By Susan Cullen on Wed, Jun 13, 2012 @ 08:13 AM

This will be the first of four blog articles to describe the four styles that make up the DiSC Behavioral style model.  The first style is the D style or "Dominance Style".  This style focuses on controlling the environment.  They want others to be direct, straightforward, and open to their need for results.  They work best when they are free from controls and supervision.  They overcome opposition to get the job done.  Here are the characteristics of this style:

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Team Building Quotes - Team Synergy

By Susan Cullen on Tue, Mar 27, 2012 @ 07:47 AM

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3 Skills Managers Need Now

By Susan Cullen on Mon, May 09, 2011 @ 05:20 AM

Let's face it:  The business climate looks very different today than it did even a few years ago.  Organizations are looking for every way possible to give them a competitive edge in today's tough economy.  The significant role a manager plays to engage their staff and increase team performance has never been more critical.  Research has consistently shown that the relationship each employee has with their immediate manager or supervisor is the most important ingredient for helping them feel loyal to the organization and determined to give their best every day.

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