The best negotiating technique is a Win/Win approach. It is called Collaboration and refers to partnering with the customer, so that the end result is a satisfactory outcome (a win/win) for both sides. This program will provide the insight and skills necessary to reach this win/win end result for small or large negotiations.
The Win-Win Negotiations course is available in the following formats:
- Traditional Instructor-Led Classroom. This course can be customized for your organization and delivered by a facilitator to employees at your location.
- Self-Paced Elearning Course. This course is available to any individual at any time. It includes a Learning Assessment with Certificate of Completion.
- Live Online Course. This course is delivered by a facilitator over the internet. It is highly interactive and ideal for geographically dispersed participant groups.
Participant Comments
"I am more comfortable in negotiations now."
"I feel better equipped to address price concessions with customers".
"Excellent program. I highly recommend it."
FREE Product Preview of our Online Self-Paced Courses: