Every person has distinct ways of thinking, feeling, and acting, which reveal themselves in their behavior. These behaviors can be grouped into four major categories and 15 behavioral patterns. People who can recognize or "read" another person's behavioral style are able to adjust their interaction. Armed with this knowledge, salespeople can communicate more effectively with different people. This program utilizes the DiSC® model for understanding human behavior.
Our Live Online Behavioral Styles and Selling Styles Courseprovides comprehensive training requiring no travel or lengthy time away from the job. Blending live online instruction with an online assessment profile, this course combines maximum learning and instructional flexibility with minimum schedule impact.
Printable Version - To print a one page description of this course.
Program Length: This is an online instructor-led learning process, consisting of an online assessment conducted as prework, and a 90 minute online instructor-led class.
Major Topics:
- The Four Dimensions of Behavior
- Understanding your DiSC Behavioral Style
- Behavioral Tendencies of Each Style
- How Behavioral Styles Impact Buying Decisions
- How to Identify the Styles of Others
- Presenting Features and Benefits that Most Appeal to Each Style
- Application Exercises
Benefits To The Organization:
- Enhanced Client Loyalty
- Increased Sales Revenue
- Stronger Client Relationships
Benefits To The Individual:
- Self-Knowledge
- Awareness of Sales Tendencies and Approaches
- Ability to Develop Rapport Easily
- Enhance Working Relationships
- Increased Sales Productivity
This program utilizes a DiSC® Personal Profile Report to help each participant identify his or her own behavioral style tendencies.
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