It takes a special skill set to manage and lead others effectively. Managing the performance of one's staff is one of the most important, critical components for effective management. Yet research shows that most individuals, when first promoted to a management position, feel ill-equipped for doing this. More seasoned managers, when not provided with adequate training, have similar experiences. This program addresses the performance management cycle, and important management responsibilities to be conducted each step of the way.
Printable Version - To print a one page description of this course.
Program length: This course is delivered in an online format, consisting of one 90 minute session and a 60 minute reinforcement class conducted at least 21 days later. It can easily be customized to include your organization's performance management policies and structure.
During this Program, Participants Can Expect to:
- Recognize the value of ongoing performance coaching throughout the year (not just during the performance appraisal)
- Practice setting specific goals
- Understand the importance of being specific in the goal-setting process
- Practice conducting a brief, progress review meeting
- Learn the most effective way to communicate during the performance appraisal meeting
After this Program, Participants Will Be Equipped to:
- Establish clear, specific, measurable goals at the beginning of the performance management cycle
- Coach the employee throughout the year regarding his or her annual goals
- Communicate effectively during the Performance Appraisal meeting
Major Topics:
- The Performance Management Cycle
- establishing Goals
- Conducting Progress Reviews
- Communicating the Annual Performance Appraisal
Performance Management Program Process:
Session 1: Performance Management
Time: 90 Minute On-Line Instructor-Led Session
This session is designed to help participants understand the 3 steps in the performance management cycle: 1) Establish Goals, 2) Conduct Progress Reviews throughout the Year, and 3) Conduct the Performance Appraisal. It can be customized to include your organization's performance management policies and structure.
Session 2: Reinforcement Session, held at least 21 days after Session 1
Time: 60 Minute On-Line Instructor-Led Session
This session is scheduled at least 21 days after Session 1, in order to give participants an opportunity to implement the Action Plan they created in Session 1. Successes and challenges are discussed as each participant implements their Plan.