Managing Diverse Behavioral Styles

We each think, act and are motivated in unique ways. One management approach that worked excellently with one person may yield a different response from someone else. This program utilizes the DiSC® model for understanding behavioral styles to help managers understand themselves and recognize approaches for being most effective with each individual they manage. This program utilizes a DiSC® (Personal Profile System) instrument to help each participant identify his or her own behavioral style tendencies when managing others.

Printable Version - To print a one page description of this course.

Program Length: 1 Day

Major Topics:

• How we develop behavioral style tendencies
• Characteristics of each of the 4 behavioral styles, and the combination patterns
• Why each style is needed for effective teamwork
• What to value in the diverse behavioral tendencies of each employee
• How each style wants to be managed
• What to emphasize and what to avoid when working with each style
• Action Planning for leveraging one’s strengths and development opportunities

• Build stronger relationships with staff
• Create a more motivational climate
• Ease interpersonal frustration and conflict
• Create a culture of acceptance around diverse interpersonal styles

• Recognize their own behavioral style strengths and development needs
• Learn to identify the behavioral styles of others
• Learn the motivators and demotivators of each behavioral style
• Recognize methods for adapting one’s approach to facilitate harmonious relationships
• Learn a better, simpler model to understand the complexity of human behavior