It takes a special skill set to manage and lead others effectively. Research shows that most individuals, when first promoted to a management position, feel ill equipped for the role. More seasoned managers, when not provided with adequate training, have similar experiences. The Leadership 1 program is designed to provide new and experienced managers and supervisors with the fundamental skills needed to lead their staff to higher levels of productivity.
Printable Version - To print a one page description of this course.
Program Length: 3 days or 6 half days
Major Topics:
The Leadership 1 program can be tailored to meet your targeted objectives, using a variety of blended learning techniques. Some of the modules available include:
Fundamental Leadership Skills Program Process:
Module 1: Key Communication Skills
Key skills to be used on a regular basis: Show Appreciation, Focus on Specifics, Ask Effective Questions, Listening Techniques
Module 2: Performance Coaching Discussions
Addressing performance issues in a way which encourages personal accountability and motivates real behavior change
Module 3: Performance Management Cycle
Establishing goals and objectives, Conducting consistent progress reviews and Conducting performance appraisals
Module 4: Behavioral Interviewing
Asking behavior-specific, targeted interview questions to determine a candidate’s ability to succeed in the job
Module 5: Leading Change
Improving ability to lead change and generate employee support for change efforts
Module 6: 360 Degree Feedback and Planning
Creating an individualized Development Plan after receiving feedback from one’s manager, direct reports and peers
Benefits To The Organization:
- Generate greater support among staff for new policies, procedures and initiatives
- Build stronger relationships with each direct report
- Communicate in a way that reduces misunderstandings
- Encourage a greater sense of responsibility and accountability among staff members
- Select the right candidate for a position
- Feel more confident and knowledgeable as a Leader
Benefits To The Individual:
- Recognize methods for communication which improve productivity
- Learn and practice techniques to address performance issues effectively
- Understand and practice methods to manage performance during the entire year, not just during the annual review
- Learn interviewing techniques which will improve hiring decisions
- Learn how to become a more effective leader of change
- Identify current strengths and development needs as a manager