Establishing Credibility and Trust: Listening

This program will offer suggestions for deliberately building trust, rapport and confidence with prospects and customers. Why it is important to ask good questions and let the prospect do most of the talking will also be addressed.

The Establishing Credibility and Trust: Listening course is available in the following formats:

  1. Traditional Instructor-Led Classroom. This course can be customized for your organization and delivered by a facilitator to employees at your location. 

  2. Self-Paced Elearning Course. This course is available to any individual at any time.  It includes a Learning Assessment with Certificate of Completion.

  3. Live Online Course.  This course is delivered by a facilitator over the internet.  It is highly interactive and ideal for geographically dispersed participant groups.

Participant Comments

"This program provided some great tips for establishing rapport quickly. I use them all the time."

"I have occasionally had a hard time getting prospects to open up to me. Now I can adapt my approach to better understand their needs."

"Great program." 


FREE Product Preview of our Online Self-Paced Courses:

Offered as an online self-paced course:

Establishing Credibility and Trust: Listening - Online Self-Paced Course

Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients.

1-9 Courses: $37/each
10-19 Courses: $36/each
20-49 Courses: $35/each
50-99 Courses: $34/each

Contact me for quantity discounts.

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