Email is an important element of everyone’s work life, yet many people have never been trained on the key elements of sending effective email. As a result, too many unimportant and ineffective email messages are sent that tie up valuable resources and employee’s time. This program is designed to help participants recognize when email should and should not be used, and important tips for sending effective email communications. This helps increase the professionalism and efficiency in your organization, and can increase employee awareness of email risks that could end in costly lawsuits.
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Program Length: 60 minutes
Major Topics:
- Best uses of email
- Most common mistakes
- Email etiquette tips, resources and shortcuts
- Writing effective messages
- Privacy issues
Benefits To The Organization:
- Less time wasted responding to unnecessary email
- Enhanced productivity
- Increased awareness of email risks within the organization
Benefits To The Individual:
- Identify why email etiquette is so important
- Recognize the most common email annoyances
- Recognize when to not send email
- Learn 32 important email etiquette tips
- Use proper email language
- Become aware of email risks when used improperly