Reinforcing Your Understanding of Behavioral Styles for Customer Service - Online Self-Paced Course

Reinforcing Your Understanding of Behaviora Styles for Managers - Online Self-Paced CourseA shortened version of Understanding Behavioral Styles for Customer Service. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.

Audience:

  1. Leaders/Management Professionals
  2. Sales Professionals
  3. Customer Service/Care Professionals
  4. Anyone familiar with Behavioral Styles that wants to refresh their understanding (See the full Understanding Behavioral Styles course for details)
5 Lessons (Approx. 1 hours):
  1. Recognizing Behavioral Styles
  2. Improve Your Performance
  3. Reading and Reacting to People
  4. Practical Application of Knowledge
  5. Knowledge Assessment  
  

1-19 Courses:         $20/each
20-49 Courses:       $19/each
50-99 Courses:       $18/each

Contact me to process quantity discounts or call 800-683-0681.

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