A behavioral interview is a series of open-ended questions that help the interviewer obtain a good picture of a person’s capabilities. Good interviewing skills involve directing candidates to focus on past situations where a specific competency would have been demonstrated. To be sure that an individual has the capabilities needed to perform a job, it is important to recognize that they have demonstrated these capabilities in the past. A behavioral interview allows the interviewer to gather evidence for the critical skills and behavior required in a specific position.
Our Live Online Behavioral Interviewing Course provides comprehensive training requiring no travel or lengthy time away from the job. Blending live online instruction sessions with interactive self-paced review modules, this course combines maximum learning and instructional flexibility with minimum schedule impact.
Printable Version - To print a one page description of this course.
Program Length: This is an online instructor-led learning process, consisting of 2 on-line instructor-led sessions scheduled at least one month apart, and an on-line self-paced module.
During this Program, Participants Can Expect to:
- Define the behavioral indicators needed in a position
- Learn how to construct behavioral interviewing questions and probes
- Recognize the most effective process and agenda for interviewing
- Understand the law regarding questions that can or can not be asked
- Evaluate each candidate effectively
After the Program, Participants Will Be Equipped to:
- Attract the best talent to your organization
- Reduce costly hiring mistakes
- Be better able to judge a candidate’s present and long-term potential
- Enhance knowledge regarding legal issues in the interviewing process
Major Topics:
- The benefits of behavioral interviewing
- How to write behavioral questions and probes
- Identifying what skills are really needed for a position
- The most effective process for interviewing
- Legal concerns
Behavioral Interviewing Program Process
Session 1: Basics for Behavioral Interviewing
Time: 60 Minute On-Line Instructor-Led Session
This program addresses the basic skills for conducting behavioral interviews. Participants practice identifying behavioral indicators and writing probing questions.
Session 2: Behavioral Interviewing Skills
Time: 60 minute On-Line Self-Paced Course
This highly interactive on-line self-paced course provides additional skill development and enables each participant to practice conducting a behavioral interview in a simulated role-play.
Session 3: Interviewing Skill Development
Time: 60 Minute On-Line Instructor-Led Session
This program enables participants to practice their behavioral interviewing skills in the session. Legal issues involving questions that cannot be asked are also included.