Available Training and Development Courses

Each of the courses below can be delivered in the traditional classroom, on-line instructor-led or a blended combination. Click each course title below for more information.

Leadership Development:

• 360 Feedback and Developmental Planning
  
• Behavioral Interviewing
  
• Fundamental Leadership Skills
  
• Inspiring Top Performance
  
• Managing Diverse Behavioral Styles 
  
• Managing Performance Discussions
  
• Performance Management
  
• Retention Strategies That Work
  
• Time Management Skills for Leaders
  
• Online Self-Paced Leadership Courses

Employee Development:

• Coping with Stress
  
• Effective Listening
  
• Managing Work Expectations
  
• Working With Diverse Behavioral Styles
  
• Time Management
  
• Working Through Organizational Change

Team Development:

• Capitalizing on Team Talents
  
• Creating Team Synergy
  
• Interpersonal Team Building Skills
  
• Team Development Process™
  
• Team Development On-line Self-Paced Courses

Sales Skills Development:

• Behavioral Styles and Selling Styles
  
• Customer-Focused Presentations or Proposals 
  
• Customer-Focused Sales Interviews
  
• Establishing Credibility & Trust: Listening
  
• Gaining Commitments to Action/Closing
  
• Overcoming Objections
  
• Prospecting Skills
  
• Time, Territory and Account Management
  
• Win-Win Negotiations
  
• Online Self-Paced Sales Courses

Accountability:

• The Power of Personal Accountability
  
• Introduction to Accountable Leadership
  
• Holding Each Other Accountable

Online Instructor-Led Training and Development Courses:

Management and Leadership Training

• 360 Feedback and Developmental Planning
  
• Behavioral Interviewing
  
• Fundamental Leadership Skills
  
• Inspiring Top Performance
  
• Managing Diverse Behavioral Styles 
  
• Managing Performance Discussions
  
• Performance Management
  
• Retention Strategies That Work
  
• Time Management Skills for Leaders

Employee Training and Development

• Coping with Stress
  
• Effective Listening
  
• Enhancing Work Satisfaction
  
• Enhancing Innovation in Teams
  
• Motivating Others for Improved Performance
  
• Time Management
  
• Working with Diverse Styles
  
• Email Etiquette

Sales Training and Development

• Behavioral Styles and Selling Styles
  
• Establishing Credibility and Trust with Prospects
  
• Customer Focused Sales Interviews
  
• Creating Client Focused Presentations and Proposals
  
• Overcoming Client Objections
  
• Gaining Commitment to Action/Closing
  
• Win-Win Negotiations
  
• Territory and Account Management

Online Self-Paced Course Library:

Click here to preview the online self-paced course libraries for:

• Leadership Training and Development Library
  
• Customer Service Training and Development Library
  
• Sales Training and Development Library