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Management and Leadership training programs from Quantum Learning Solutions, Inc.

Quantum Learning Solutions, Inc.
Two Penn Center Plaza
Suite 200
Philadelphia, PA 19102
USA

Telephone
800-683-0681

 

Email Etiquette

Email is an important element of everyone’s work life, yet many people have never been trained on the key elements of sending effective email. As a result, too many unimportant and ineffective email messages are sent that tie up valuable resources and employee’s time. This program is designed to help participants recognize when email should and should not be used, and important tips for sending effective email communications. This helps increase the professionalism and efficiency in your organization, and can increase employee awareness of email risks that could end in costly lawsuits.

Program Length: 90 minutes

Major Topics:

  • Best uses of email
  • Most common mistakes
  • Email etiquette tips, resources and shortcuts
  • Writing effective messages
  • Privacy issues

Benefits To The Organization:

  • Less time wasted responding to unnecessary email
  • Enhanced productivity
  • Increased awareness of email risks within the organization

Benefits To The Individual:

  • Identify why email etiquette is so important
  • Recognize the most common email annoyances
  • Recognize when to not send email
  • Learn 32 important email etiquette tips
  • Use proper email language
  • Become aware of email risks when used improperly

Participant Comments

"I’ve always had problems writing emails, this class gave me good tips to improve my style.”

“Found out a lot of tips that make my job easier.”

“I realized I’ve been copying too many people on my emails. I will change that now.”

“A nice way to have a class, very informative!”

 

Also Offered As An Online Self-Paced Course

Email Etiquette

It is important to realize that today the first impression a client gets about you or your company is from the email that you have sent them. This course will give you some tips on how to send out emails.

This course can be easily customized to include your organizations specific policies regarding email correspondence.

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