Transforming Organizational Culture

Have you ever wished your organization could develop an environment where employees were truly engaged in their jobs and actively committed to contributing their best? Research shows that the individual, who has the greatest impact on creating your desired culture, and retaining top talent, is the frontline manager or supervisor. However, many managers do not understand the impact their behavior has on the environment, or how to create a culture where people want to perform at their best.

Program Length: Series of Modules focused on building skills over a 12 to 24 month time frame… with on-the job application exercises between each training module.

Benefits To The Organization:

• Ability to attract and retain talented people
• Be innovative and respond quickly to change
• Capitalize on marketing, sales and customer service initiatives by developing customer loyalty
• Get the best performance possible out of the existing work force

Benefits To The Individual:

• Learn to create an environment where employees want to and can perform at their best.
• Learn the people skills necessary for turning ordinary people into talented performers
• Develop skills in facilitating change
• Learn methods to benefit from diversity
• Recognize methods for improving team performance

Transforming Organizational Culture Program Process

Module 1: Self Management (2 days)

Self Awareness; Personal Responsibility; Managing Work Expectations

Workplace Applications

Discuss work expectations with each employee.

Module 2: Interpersonal Skills

Building Trust; Coaching & Counseling Skills; Managing Change

Workplace Applications

Identify the behavioral styles of direct reports. Apply coaching and counseling skills.

Module 3: Managing Differences (1 day)

Self Awareness; Personal Responsibility; Managing Work Expectations

Workplace Applications

Use workbooks to increase knowledge, understanding, acceptance and behavioral skills.

Module 4: Performance Management (2 days)

Performing under pressure; Diagnosing Performance Problems; Conduct review meetings

Workplace Applications

Use Mentoring Guide to identify performance gaps. Use coaching and counseling skills.

Module 5: Managing Innovation (1 day)

Identifying innovation styles and Using the Innovation Process

Workplace Applications

Discuss innovation approaches with direct reports. Implement Innovation Process.

Module 6: Leadership (2 days)

Understanding Leadership as an Act, not a Role and Developing Leadership in others

Workplace Applications

Discuss leadership responsibilities with staff. Introduce continuous improvement.

Participant Comments

“This program was excellent! I was able to practice the skills taught between sessions. I believe it made a real difference for me.”

“This program really changed my department and our company. Thank you.”

“I learned so much about myself and others I work with and manage. Extremely valuable experience”.

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