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Quantum Learning Solutions,
Inc.
Two Penn Center Plaza
Suite 200
Philadelphia, PA 19102
USA
Telephone
800-683-0681
Customer-Focused Sales Interviews
Even experienced salespeople can misread a prospect’s or customer’s interests and needs. This program addresses how to identify three (3) major NEEDS and WANTS before making a Customer Focused sales presentation.
Program Length: One Half Day
Major Topics:
- Areas of Interest for Different Job Functions
- The F.I.N.D. Interview System (Facts, Interests, Needs and Desires)
- Determining the Facts with Open/Closed Questions
- Identifying, Ranking and Exploring 3 Areas of Interest
- Determining Important Needs and Problem Areas
- Finding the Prospect’s Dream (their Personal Win)
- Skill Building Practice Sessions
Benefits To The Organization:
- Proposals address prospect’s needs and interests
- Consultative sales approach yields higher sales productivity and profitability
Benefits To The Individual:
- Ability to determine prospect’s primary motive to buy
- Identification of prospect’s needs and wants
- Ability to ask key targeted questions
- Utilization of a system for interviewing effectively
- Enhance sales productivity
Also offered as an online self-paced course:
Customer Focused Sales Interviews
In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect's important business needs, goals, priorities and personal win.
Participant Comments
"Excellent program. Helped me use a system to determine a prospect’s real needs”.
“I never thought about identifying a prospect’s Personal Win before. It makes sense. Only wish I’d had this earlier in my career!”
“I’d highly recommend this program to other salespeople who want to enhance their sales. This is a key skill to a consultative sales approach”.
100% Guaranteed Results:
All of our training and development programs come with our industry-leading results guarantee.
Printable Version
Click Here to print a one page description of this course. (Requires Adobe Acrobat)
FREE Product Preview of our Online Self-Paced Courses:
Format Options:
This program can be delivered in the traditional classroom or online classroom.
Optional self-paced online modules are also available.
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